For the Home User......examples

Help with Hardware and Software Problems
Software Installations and Upgrades
Web based services - websites, email, weblogs
Informal One-to-One Training on most topics - email, Office Applications, Operating Systems, Open Source Solutions

Offsite Secure Backup Services

For the Small Office User....examples

Support for existing IT structure
(subject to evaluation)

Recommendations for improving the existing IT structure in terms of both hardware utilisation and user productivity.
Monthly PC Healthcheck - optimisations, virus checking, upgrade advice
Web Site Creation, Hosting and Advice, Open Source Solutions

Offsite Secure Backup Services

Technologies

Linux & Open Source Solutions
Sun Solaris
Microsoft Operating Systems - Windows 3.1 to Windows XP
Microsoft Applications
Printers and Peripherals
PC's and Laptops