News

IT News and Updates from Hightrees

New Server up & running

New Server up & running 150 150 Small Business IT Solutions

Hightrees has been working with one of our oldest clients, Ayrmer Software, over the last week or so to bring their new server online.

server  for ayrmer

Whilst not a particularly complex task, due to the amount of data and verification that needed to be done, the bulk of the work was carried out over the weekends so there was minimal impact to Ayrmer Software’s day to day work.

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Revving it up for 2019

Revving it up for 2019 150 150 Small Business IT Solutions

A warm welcome to RSD Training who have recently joined Hightrees.

RSD Training provide personal advanced motorcycle training to those people looking to improve and enhance the motorcycle skills.

RSD (Rubber Side Down in case you were wondering) wanted a fairly minimal website, along with VoIP telephone number and the basic social media channels setup where, over time, they will be adding more blog articles, videos of their motorcycle training and other little snippets of useful information.

If you are looking at improving your motorcycle skills with some advanced training, check out their website

https://www.rsd-training.com

New Trial of Social Media tool underway

New Trial of Social Media tool underway 150 150 Small Business IT Solutions

Hightrees has just started to experiment with a new tool called MissingLettr.

Based on the newsfeed from our website (which we admit needs updating more regularly!), MissingLettr creates a whole sequence of social content and branded imagery (fully cropped and optimised for each of your social accounts) and apparently all we need to do is review and edit if needed.

Hopefully this tool will give us the kick needed to keep our own website up to date and handle all of the social media updates for a considerable period of time – not only give Hightrees some social media promotion but our clients as well !

If you fancy giving it go check out the MissingLettr website

New Tablet testing

New Tablet testing 150 150 Small Business IT Solutions

HIghtrees has been testing and configuring Archos Core 101 tablets for a local client.

It seems the phrase “This may take a few minutes” should actually read “May take over 30 minutes” !

Archos Core 101 Tablet
One of the many reboot loops whilst setting up the new tablet for a client.

The tablets appeared to be faulty after running through the initial setup process and multiple factory resets were performed as the tablet seemed to loop for a long period of time.  Just as we were about to call the supplier to complain, the tablet stopped looping and acted normally !

With a little more patience added to the process, and plenty of Primordial Radio on the background, we finally got two tablets up and running successfully.

15 new Hosted Exchange email accounts have been created and are now live, ready for rollout.

A walk through document has been produced and we’re waiting the results of the trial setup by the client.

Return to sender – Welcome back to WFCAP

Return to sender – Welcome back to WFCAP 150 150 Small Business IT Solutions

We were contacted recently by an old client, Wiltshire Forum of Community Area Partnerships, asking if we could help with providing them a suitable e-mail solution.

Based on the information on their current email hosting, we suggested that they go for our Hosted Exchange Mailbox option and we would carry out the email migration for them.

All of the email data was migrated from the old provider (which it transpired wasn’t running the system the client thought it was) and the client was up and running as soon as the DNS propagation was complete !


A warm welcome to the Honda Owners Club (GB)

A warm welcome to the Honda Owners Club (GB) 150 150 Small Business IT Solutions

Hightrees has been working with Phil Bell, the webmaster of the Honda Owners Club (GB) in putting together a more up to date, user & mobile friendly version of their old site.

Honda Owners Club GB Logo

As well as a new look and feel, the new website features :

  • E-Commerce allowing visitors to purchase Honda Owners Club Membership & Renewals, a range of clothing and other Honda related goodies
  • Events Calendar to enable members to see what is happening around the country both for National events and more localised event info.
  • The whole website operates over SSL to help maintain privacy and security.
  • Data cull – as the previous website had evolved over many years, and had been worked on by many people, a lot of non essential information has been removed.
  • Administration of the website has been made a lot easier, allowing information to be added quickly and updated more efficiently than the old site.

There have been some major housekeeping on email addresses as well to stop forwarding to personal e-mail accounts to help comply with GDPR and Data Protection.

All of the individual branch websites are now hosting with Hightrees and SSL certificates have been made available for the individual Honda Owners Club branches to use.

The site content will be increasing over the coming months, however November sees the Motorcycle Live show at the NEC Birmingham which was the deadline for launching the new site !

Visit the Honda Owners Club (GB) website

All go !

All go ! 150 150 Small Business IT Solutions
juggling jobs image

Not done an update in a while, but lots going on behind the scenes so time for an update for those that are interested

  • Working on a new website project for a new client (which came via a referral). Training is starting this week with rollout at the end of October !  The project will also include a new e-commerce aspect, diary system and potentially ticket sales + ongoing support and email hosting.
  • Numerous issues with the Windows 1803 update, mainly on older hardware and devices with limited storage.
  • New e-commerce payment gateway testing for an exisiting client and a new website underway
  • New Office365 installation for a new client to replace a mixture of POP3/IMAP email accounts, secure cloud storage as well as onsite backups over multiple devices.


DMH Plant choose Hightrees

DMH Plant choose Hightrees 150 150 Small Business IT Solutions

A warm welcome to DMH Plant who have taken up our website and Exchange email hosting.

dmh plant logo

DMH Plant, based in Wiltshire, offer a mobile plant fitting/repair service, meaning less downtime if your Plant Machinery decides to go wrong.
They also offer PUWER and LOLER Inspections as well as Scheduled/Contract Plant maintenance to ensure your Plant is in tip-top condition.

We’re currently working on their new website and setting up their social media accounts – watch this (or rather their) space !

Website : https://www.dmhplant.co.uk
Instagram : https://www.instagram.com/dmhplant
Facebook : https://www.facebook.com/pg/DMH-Plant-1975014839455380

Latest spam CryptoBlackmail – Bitcoin demands for compromised passwords

Latest spam CryptoBlackmail – Bitcoin demands for compromised passwords 150 150 Small Business IT Solutions

what is crypto image

Had a few calls and emails from concerned clients regarding the latest wave of spam demanding bitcoins – which appears to be known as CryptoBlackmail.

So, what is CryptoBlackmail ?

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New service launched – an easy-to-use file sync and share solution, Files Cloud from Acronis

New service launched – an easy-to-use file sync and share solution, Files Cloud from Acronis 150 150 Small Business IT Solutions

So, what is Files Cloud ?

As an easy-to-use file sync and share solution,  Files Cloud gives your Small Business and your customers access to their  files wherever and whenever they need it.

Built by the award-winning security backup  vendor Acronis, it’s designed for small to medium-sized businesses and is widely described  as the best alternative to Dropbox Business. With  data stored securely on UK shores, Files Cloud  features robust security provided by the Acronis  AnyData Engine and delivers on compliance  needs with FIPS 140-2 encryption.

Why use Files Cloud ?

  • Turn mobile devices into a true business  platform
  • Respond faster to critical business events  and improve customer service
  • Retain customers, attract new customers,  grow revenues
  • Improve employee productivity and  collaboration
  • Enjoy peace of mind knowing that a trusted  provider is protecting their data
  • Keep control over all shared files including  files in the public domain by setting file  expiration
  • View your file history at any time while  enjoying an enterprise-grade audit trail
  • Files Cloud has been designed to work on ANY device !

Files Cloud is great for business people on the move and  works on any device – be it desktop PC, smartphone or  tablet. There’s also a smart way to access shared files  from your mobile, with full support for Microsoft Office  mobile applications such as Word, Excel and PowerPoint.

Editing on the go

For example, if you need to tweak an  important client presentation whilst commuting,  you can easily edit or leave additional comments for yourcolleagues without leaving the mobile app.

Securely share files without worry

Controlling where your files are, who they’ve  been shared with and how long they’ve been in the public  cloud can be a nightmare for anyone who manages data.  And if there’s no clear audit trail, it can take businesses  days or weeks to trace back through the document’s history. Acronis Files Cloud provides you with  a full view of their transaction history and an enterprise-  grade audit trail, so that users can easily find where the  document is, who it’s been shared with and how long  they’ve had access to it.

View, Download and Go !

Sharing files is easy over email. You can easily  give others access to a file or folder by creating a public  link. From the Acronis Portal, simply choose your recipient,  enable view or editing permissions and set an expiration date for the file. Once the recipient receives an email  with their invitation to view the file, they are directed to  the Acronis portal and can view or download it. Universal access without breaching company-wide security policies.

Super Secure Sync and Share

Store data in the UK Acronis Cloud and benefit from  secure FIPS 140-2 encryption, over-the-air and on-device.

Any questions ? Please use the form below to get in touch or give us a call on 01264 532024 or order securely online – just choose whether you want 10Gb storage or Unlimited Storage!