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The Role of Human Cyber Risk

The Role of Human Cyber Risk 150 150 Small Business IT Solutions
Human Risk Report Example

How long would it take an attacker to breach your business?

This is how your data can potentionally expose your small business – its not rocket science, but sometimes covering the basics is often overlooked.

You or your users’ credentials are exposed on the Dark Web

Millions of stolen data records, including usernames and passwords, are added and sold on the Dark Web every year. 63% of businesses reported the loss of sensitive data in 2019.

Compromised credentials are used for phishing & social engineering

Users often re-use the same password for multiple accounts, making it easy for attackers to conduct business email compromise (BEC). 88% of companies faced targeted phishing attacks in 2020.

Human error is exploited and your business is breached

Criminals prey on unwitting users and human error, such as downloading malicious attachments, as a gateway to corporate data. 95% of successful data breaches come from human error.

Did you know you can calculate your human cyber risk and help boost your resilience ?

Get your free report to learn:
» Your users’ overall human risk score
» Their resilience to social engineering
» Your company’s ‘time-to-breach’
» How to tackle your human risk areas

Reclaim your personal time + phone number !

Reclaim your personal time + phone number ! 150 150 Small Business IT Solutions

Many small businesses start by giving their home or mobile numbers out to their customers. Keeping the costs down initially helps and new business so using a phone number you already have makes sense.

Your number is put on business cards, social media and websites – you need people to be able to contact you. 

Roll forward a few months……

  • The phone rings when you are on holiday
  • Calls come in outside your normal working hours
  • You already on a personal call and another one comes in
  • Taking a trip overseas – mobiles costs can be expensive

Can you afford NOT to answer your mobile, it may be a new client or a long-standing customer?

Do you give up your personal time to answer a call on the offchance ?

Reclaim control of your phone and your time

Control your phone, not the other way around

Our VoIP telephone system allows you to easily get a phone number for your business in 5 easy steps

  • Choose your a telephone number – keep it local or go national
  • How many users do you need (i.e who needs to be able to make/receive calls)
  • Choose a PAYG Tariff or get unlimited calls per month for each user.
  • Setup what happens when someone rings you & when you are available
  • Install the free VoIP app on your mobile or desktop

That’s it ! 

When someone calls your new telephone number, your app will ring – you know it is a business call and you can choose how to deal with it.

Clease check out all of our VoIP system features or contact us about our VoIP telephone system.

If your mind is already made up – head over to our VoIP Portal to get started.

Register your domains at our online store

Register your domains at our online store 150 150 Small Business IT Solutions

Finding a good domain name for your business or personal project is essential to helping people find your website.

Handy Hint: Try and keep your domain name short and sweet, and preferably, easy to remember/type to help attract website visitors.

Did you know that multiple domain registrations can be re-directed to the same website?

This can increase the opportunity for customers to find you.

Depending on the number of domain names you register, we will reward you by discounting these prices. This discount will be based on the total number of domains under management at Hightrees Domain Store

Search for your perfect domain registration today at the Hightrees Domain Store !

  • Confused by domains ?
  • Need advice on sorting a website ?
  • Want personalised email addresses ?

Cyber Security & Awareness Training Course

Cyber Security & Awareness Training Course 150 150 Small Business IT Solutions

With many people working from home during the Covid-19 situation, it’s crucial to ensure you are IT security conscious and can spot potential cyber threats and attacks.

Even with top-of-the-range protection, cybercriminals will often find clever ways of getting through the cracks.

When they do, they’ll use social engineering techniques to try and manipulate you or your users into giving away sensitive information.

Source : Juniper Networks

Keeping up-to-date in the rapidly changing landscape of cyber threats is vital for anyone who using IT. And this applies whether you are a home user, a small business /organisation or large business.

Online training on Information Security (InfoSec) can be a daunting prospect; often with lots of technical jargon and often a hefty price tag.

Whilst there are plenty of free resources available on the Internet if InfoSec/Cyber Security isn’t a core function of your business, where do you find the time to train yourself?

Hightrees has partnered with uSecure to offer a fully managed cybersecurity awareness platform for organisations and businesses of any size.

The uSecure platform provides a complete solution to cyber security training and awareness, through four modules.

uLearn – a library of short eLearning courses covering a variety of subjects, from Beginner to Advanced. Training is broken down into small, bitesize modules, presented in a non technical, blog style.

Your training route is based on a simple initial GAP analysis questionnaire.

uPhish – a phishing simulation tool. You can use the templates included or design your own.

uBreach – be automatically notified when your users’ details are found on the dark web.

uPolicy – manage policy deployment and record acknowledgement in one place.

Also included is Risk Score, which shows you the human threat to your organisation. It includes both an individual score for each of your users, and a Risk Score for your organisation.

One of the most important points is the cost – less than a cup of coffee per user!

We’re planning on launching in February 2021 with lots of how-tos and useful information online, but if you would like to know more now, please get in touch

WFH with VoIP

WFH with VoIP 150 150 Small Business IT Solutions

Move from the office, to home and back to the office with ease.

VoiP on your laptop, mobile or handset
Don’t be tied to your office phone line – work from anywhere !

One of the key benefits of VoIP during these “interesting” times is unlike your business premises, it isn’t tied to a location.
With our free VoIP apps , you can answer business calls as if you were in the office.

No matter your location, your customers and clients won’t even know the difference.

Never get caught off guard.

Global pandemic, local lockdown or personal emergency ?

It’s business as usual with VoIP.

If you can’t get into the office, or need to work from home, your business phone system won’t be holding you back. Using our apps, or by taking your handset home, your office phone number travels with you. No diverts, no extra incurred costs, no need to disclose your personal mobile.

Business Hours Changing ?

Need to reduce your business hours, either due to lockdown or some other reason ?

You can make use of our Time Diaries function to change functionality easily. Toggle call routes on or off at particular times of the day to suit your business or personal needs.

Keeping your customers up to date.

Keeping your customers informed of change is important.
Let your VoIP system can do the hard work. Simply record your “news” and play it to callers before you even pick up the phone.
This is ideal for schools and clubs where you have many callers asking for the same information.

Busy or unavailable – don’t miss a message.

Get the right information to the right people easily.


The easy to use call route menu helps guide your callers to the right person or department.This helps you process your calls and can make life easier for your customers.
Can’t take the call or demand is high ?You won’t always be free to take calls, no matter the situation. Everyone needs a brew right ?
Give your callers the option to leave a voicemail, to free up their time and reduce “on hold” frustration.
Voicemails are emailed to you automatically. No need to “check the machine” , just your email.

Unexpected Business boost or need to downsize ?

Some businesses are actually flourishing and growing in these Covid times, sadly some are not doing as well.
Getting your staff set up with the service is as simple as adding them to the system and call routes.
There’s no need to arrange for engineers to come in and install new phone lines or extra equipment.
All you need is an internet connection.
Users can be added or removed from your VoIP plan at any time.

Make your phone system do the work.

These are just a few of the ways in which a VoIP phone system can simplify the switch between remote working and being in the office.
If you’ve been restricted by your business phone system during recent times, you’ll be glad to know that switching your telephone service is easy.


Interested in making your telephone system work for you, not the other way around. ?
It’s time to get in touch with us to chat about our VoIP solutions.

The virtual Didmarton Bluegrass Festival 2020

Virtual Bluegrass Event with real products

Virtual Bluegrass Event with real products 1279 2000 Small Business IT Solutions

One project we have worked on recently was introducing a new online store for Didmarton Bluegrass Festival.

Due to Covid, the UK’s premier Bluegrass, Americana and Old-Time music festival couldn’t take place this year.
The Didmarton Bluegrass organisers worked hard to host a 2 day online, virtual festival via Facebook and wanted to make the experience a little more real by setting up an online store.

A very busy 2 days sorting out SSL certificates, creating merchandise, sorting artwork, testing products and shipping and fine tuning testing payment processing resulted in their online Didmarton store being live – just in time for the first performance.

You can till get your hands on the 2020 Didmarton Bluegrass Festival goodies including a limited edition t-shirt or hoodie !

Hit up the Didmarton Bluegrass Festival Site to check out their range of products

Laura Lian John Lennon Statue

New website for local Artist

New website for local Artist 2560 1784 Small Business IT Solutions

After Hightrees responded to a plea on a local Facebook Group, we’ve just launched the new website for local Artist Laura Lian.

Laura needed to do some work on her website but due to the previous design and lack of maintenance this proved to be quite complex.

The new website focuses more on the images rather than the text, allowing Laura to showcase her art pieces, including her John Lennon Peace Statue.

Behind the scenes, we’ve made some improvements to the SEO aspects of the site and have made some recommendations for further improvements.

A lots of the images on the site were not in a digital format originally so these will be replaced over time.

Due to an important Press function, the website needed to be up and running in less than 3 days. This included redesigning the entire site, adding all of the content and images and going live.

With a few early starts and late nights, the site was made live today with a couple of hours to spare !

Take a look at the new Laura Lian website

We can’t promise a fast turnaround all the time, but if you need to revamp your website, please get in touch.

The New Normal ? We can help you with that

The New Normal ? We can help you with that 150 150 Small Business IT Solutions

One of the highlights of the recent lockdowns has been the ability of businesses, of all sizes, to cope.

Many small businesses have had to adapt and embrace new technology as they could no longer operate on a face to face basis. Something that wasn’t considered important previously.

Our new phone system allows you to adapt as your stafing and business needs change in these “new normal” times.

No nonsense, easy to use telephone solution that gives you the ultimate control and staying in contact with your clients.

How can VoIP help my business ?

Open and close the office at a moments notice but still be available for your clients.

  • Using our system, your phone line isn’t tied to your premises so you can answer your office calls from anywhere, easily.
  • Talk your office calls on your mobile or a simple web browser or take your handset home.
  • Voicemails are emailed to you so no need to “check the machine”.

Need to setup an information line for your clients ?

  • Simply record your message and it is played to anyone calling your busines, or create a specific information line number.
  • Change your message easily – record the audio on your laptop or direct via VoIP System.

Keep you customers and clients updated in a simple and easy way.

Dont pay for diverts !

If you or your staff need to work from home, there is no need to divert calls to personal mobiles or start the “telephone tag” game.

  • Our phone system can be used via a handset so each user can access their “extension” via a handset, our free mobile app or even a web browser or all three!

You can keep your mobile number private and your customers see calls from your normal business number.

Aren’t these VoIP systems very technical ?

Your VoIP telephone system setup is available to change just using a a web browser.

How you handle your calls is entirely under your control, via a simple flow chart style approach

A simple example of call routing – incoming calls rings User 1001 (which is actually a handset AND mobile app), if no answer it gets sent to voicemail.

Isn’t VoIP Expensive ?

How does 2 users and a local phone number for under a £10 per month sound ?

  • Go PAYG so you only pay for the calls you make
  • Or go “unlimited” on a per user basis to cover their calls toUK Landline & Uk Mobiles.
  • Or choose a call pack for your entire business.

Don’t forget that call bundles are only cost effective if you make a lot of calls, this applies to any form of phone deal.

Handy Hint : Once you start regularly hitting the price point between PAYG and “Bundle” you can change your tariff via Your Account.

Sounds good – what do I next ?

Simply head over to the Hightrees VoIP Portal and get started !

New VoIP Portal launched

New VoIP Portal launched 150 150 Small Business IT Solutions

We’ve just made getting started with VoIP telephony even easier with our new self-service portal.

Use your business phone system on your laptop, mobile or VoIP Handset

Business Quality VoIP in the Cloud

Help shrink your call costs with our state-of-the-art VoIP service and feature rich switchboard in the cloud. YOU choose the call package best suited for your business needs.

PAYG, Unlimited UK (inc Mobiles!), Unlimited EU or Call Packs to cover your entire business.

Our self service VoIP system is always on, accessible from anywhere and can be customised exactly how you want it to operate your business.

What features are included?

  • SIP User Management
  • Time of Day Routing
  • Alternative Caller ID
  • Hardware Integration
  • Conference Bridge
  • Call Routes & Forwarding
  • Voicemail & Mailboxes
  • Call Management
  • Call Monitoring
  • SIP Trunking
  • Integrated IVR
  • Music on Hold
  • Call Recordings
  • Fax to Email

Your Phone System Direct To Your Device

Whether you work out of your smartphone or conduct your business through your laptop, the Hightrees VoIP app harnesses the power of your phone system direct to your device of choice.

Or use an exisiting VoIP handset – the choice really is yours.

This may mean the end of giving out your personal mobile numbers to clients when you are out of the office.

Take a look – head over to the Hightrees VoIP Portal now

Cyber Essentials and IASME Governance Certification

Cyber Essentials and IASME Governance Certification 150 150 Small Business IT Solutions

Hightrees Organisation is very happy to announce we have been successful in our assessments for the Cyber Essentials scheme and the IASME standard.

IASME GDPR Governance and Cyber Essentials
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