Been busy over the last couple of days sorting out a VoIP system to help the Pewsey Coronavirus Community Association.
The PCCA has been setup to help the local community deal with the local problems in the current Covid-19 situation.
From arranging meds/prescriptions to food parcels, general help and advice to dog walking – the group is aiming to help their local community in anyway they can.
We noticed a Facebook post and the problems they were having trying to operate with a single landline so we said we could try and help out.
In essence, we have created a new phone number and built a glorified answering machine. This relatively simple system will take the pressure off manning a physical line and taking messages.
The new answering service operates a menu system and voicemails are forwarded to the “team leads” for each particular service.
We’ll be looking at adding softphones remotely so callers can talk to a real person, especially important when lots of people are self isolating and contact with others is limited.
Sunday 29th March Update
After raiding the old/spare kit cupboard we’ve managed to persuade some old VoIP handsets into service. The network cable length are a bit of a guess-timate but should be good enough to allow the PCCA to operate from their central location at The Little Lunch Box in Pewsey.
