How to Use Whatsapp Business and a virtual/VoIP phone number

What is Whatsapp Business ?

Whatsapp launched Whatsapp Business In January 2018, for small business use. WhatsApp Business is currently free to download and appears to be based around the needs of micro and small businesses.

The app allows you to quickly connect with your customers, showcase your products and services, and answer customer questions via the familar Whatsapp messaging system.  It also allows you to use associate your Whatsapp Business with Facebook and Instagram.

How to use WhatsApp Business with your Hightrees VoIP Number

• Download WhatsApp Business either from App Store or Google Play.
• Decide which of your VoIP numbers you want to use with Whatsapp Business.
• Use the phone call option for getting your validation code. You’ll get call with the verification code from WhatsApp.
• Enter the verification code in the app.
• Your virtual WhatsApp Business number is now ready for use.

Why use a VoIP number with Whatsapp Business ?

• Your customers may not use email or perhaps don’t like talking on the telephone. Many people are familar with Whatsapp and are comfortable using it.
• It adds a more casual or conversation aspect to your business and the products/services you sell. This makes it easier to enage with your prospective or exisiting customers. Unlike typical digital marketing tactics used in social media and website, the customer is talking direct to you, the business owner.
• Life Work Balance – by using your business VoIP number with Whatsapp Business, you help separate your business and personal life. Anything hitting your Whatsapp Business app is purely work related.