Domain Names

Domain control in your web hosting control panel is where you can control all of your domain names and sub-domains.

Adding domains to your web hosting account

To add a domain to your account follow these step by step instructions below:

1. For multi site accounts only you need to create the directory you want the domain to point to using your FTP program. Please note that this step must always to carried out first as if our system cannot find a directory it will by default point the domain name towards your main htdocs directory
2. Go into domain control and click on the “Add a domain” button.
3. Enter the domain you want to add in the first box without the www.
4. Select the location on your server where the domain is going to point. For example if you have made your dir for your domain in htdocs and called it “domain”, you would point it to /htdocs/domain/. Please note the spelling of the path to the directory must exactly match the spelling of the directory name on your server.
5. Click on the “Add domain” button, this is all you need to do in domain control to add a domain. – Please note that once added it take up to 15 minutes for our servers to recognise your domain
6. Now you have added the domain you need to contact you previous host and get the name transferred over to our name servers. To find out your name servers, login to the control panel and look under account details.

Editing domains in your web hosting account

Domain Control allows you to edit where the domain points to in your web-space. Please note that all changes can take up to 15 minutes to become live.

1. Enter the new location where you want the domain to point in the text box
2. Click on the “Update” button.

Sub domains on your web hosting account

Domain Control allows you to add and remove A, CNAME and MX records.

Click on the “Edit” button next to the domain that your wish to edit and choose one of the following to edit:

1. Click the ADD button under the MX record list

2. Enter in the MX hostname you wish to use and click Next Step

You can add multiple MX records by repeating the steps above.

SUB-DOMAINS, CNAME AND A RECORDS:

1. If you are pointing a sub-domain to a directory, make the directory using your FTP program

2. Click on the “Add Sub-Domain” button

3. Enter the sub-domain name that you want to add

4. Choose the type of sub-domain you want to add. You can choose either a Directory, CNAME record or A record.

5. Enter in the location of the sub-domain. For example: ‘/htdocs/somedir/’ for a directory, ‘111.111.111.111’ for an A record, or ‘somehost.com’ for a CNAME record.

6. Click Next Step to add the sub-domain

Deleting domains and sub-domains

1. 1. Click on the “Delete” button next to the domain or sub-domain – Please note that once changes are made it can take up to 15 minutes for our servers to recognise it.
2. 2. Change the name servers of the domain to its new host.